Whitepaper

From ambition to advantage: why data quality and security define legal AI success

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AI implementation without strong protection, structure and security could expose firms to serious compliance risks, information exposure and ethical problems.

In this article by Peter Lamb, he argues that without proper implementation of strong security, expansive structure and governance over sensitive information, AI cannot be used with confidence but rather it may create more problems for law firms behind on governance and control of data.

 

AI has moved from concept to expectation far faster than most legal teams anticipated. Not long ago, AI in law was still framed as experimental. Today, leadership teams are asking how quickly it can improve efficiency, reduce costs, and create measurable value.

Yet many firms are discovering a widening gap between AI ambition and AI readiness. That gap is rarely about technology. It is almost always about data quality, governance, and security.

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When security enables innovation

 

Modern AI demands higher levels of data maturity than previous generations of technology. Secure environments reduce clutter, remove unnecessary data, and lower the risk of bias or exposure in AI outputs. Clear access controls ensure AI tools know exactly what they can and cannot touch, increasing both trust and reliability.

Defensible disposal eliminates ROT data that causes unpredictable results. Structured classification helps AI identify matter types, relationships, and risk patterns. Privacy controls ensure sensitive data is handled appropriately during training and use. Together, these practices directly improve output quality.

Security also drives operational benefits. Smaller, better-managed repositories reduce storage, backup, and eDiscovery costs. Fewer legacy systems mean fewer vulnerabilities. Faster, more accurate data retrieval improves matter management and productivity. These gains create the capacity—financial and organizational—to adopt AI responsibly.

 

Client trust and competitive credibility

 

Clients now expect firms to use AI with care. They want assurance that their confidential information remains protected, even as new tools are introduced. Firms that demonstrate strong governance, security, and oversight gain credibility and confidence in the market.

Security teams and innovation teams are converging. What once felt like background operational work now forms the engine for AI-driven efficiency, insight, and differentiation.

 

From aspiration to advantage

 

Only after insight, governance, and protection are in place can firms fully use their data for AI-driven outcomes—supporting drafting, identifying risk patterns, streamlining workflows, and delivering deeper insight. Many firms rush to this stage, but the advantage comes from doing the groundwork first.

AI does not fail because the technology is flawed. It fails because the data environment is not ready. Firms that invest in strong data quality, governance, and security move from AI aspiration to sustained advantage. Those that do not will continue to face inconsistent results, user skepticism and increased risk.

The lesson is clear: innovation moves faster—and goes further—when the foundation is strong.

 

Find Peter Lamb's other articles at the links below.

About the author

 

Peter Lamb brings over three decades of experience in legal technology, having served as CIO for two of Canada’s largest law firms where he advanced the use of technology to improve practice management and operational efficiency.

He has also worked as a senior account manager helping firms navigate complex technology landscapes and deliver practical solutions to operational challenges. Throughout his career, Peter has successfully led large-scale change management initiatives and has been an active contributor to the legal technology community, including serving on ILTA’s Board of Directors and as Conference Co-Chair.

Originally published by The Law Office Management Association (TLOMA).